Shipping and Returns

SHIPPING

You're one step closer to your creative journey! Orders are packed with care and shipped Monday through Friday. We prioritize reliable and cost-effective shipping methods for your order. If your country isn't listed in our shipping rate tables, we currently don't ship there. Rest assured, we're constantly exploring new international shipping options to expand our reach.

UNITED STATES

Join the Mani x Me Monthly Club and get FREE Standard U.S. shipping on orders over $30+*

Shipping Option Time Frame Rates

USPS First Class Mail

3-10 business days

varies by territories.

FREE with qualifying purchase of $50+* 

(or $4.95)

*Excludes Merch items

USPS Priority Class

2-5 business days

(some zip codes excluded)

$9.95

UPS Expedited Service

2 to 3 business days guaranteed

(some zip codes excluded)**

From as low as $2 to $9.95 depending on order weight

*FREE shipping over $50.00 is calculated based on subtotal after discounts and specials. Merchandise are excluded from cart total. Cart must meet minimum requirement without merchandise to qualify for Free Shipping.

Please expect 1-2 days of processing time in addition to shipping time.

Includes all 50 states, U.S. Territories, and APO/FPO/DPO addresses

Merch: All merch are made-to-order and will be processed and shipped by our shipping partner within the contiguous USA. You will receive a separate tracking for merch items. Merch purchases do not contribute to the $50 threshold for free shipping; this offer applies only to orders containing $50 worth of Maniology stamping-related products shipped from our Hawaii warehouse.

Weekend and Holiday Ordering: Orders typically process within 1 to 3 business days, with our aim to ship the following business day during regular hours, Monday through Friday, 9am to 5pm HST, excluding federal holidays.

CANADA

Mani x Me Monthly Club shipping options have updated!

Subscription mailing rates start at $8 for Box and $6 for Express Kit with standard shipping. Express mailing options are available during checkout.

Canada orders have the option to be shipped with regular air mail or UPS Express.

USPS shipping will take approximately 2-3 weeks for delivery. As for UPS shipping, it could be as soon as 3-7 business days depending on province. The rates will be reflected at checkout depending on the shipping selection.

Standard Shipping Rates

Weight Shipping Rate (USPS)

0 - 0.5 lb.

$10.00

0.5 - 0.75 lb.

$12.00

0.75 - 1 lb.

$15.00

1 - 2 lb.

$18.00

UPS Rates

Order Value Shipping Rate

up to $50

$30.00

Up to $75

$27.00

Up to $100

$24.00

Up to $200

$20.00

Enjoy FREE Shipping for purchases over $200+

Customs Duty and VAT: All customers are responsible for any and all customs duty, taxes, and VAT that may incur by Canada. Maniology will not be held liable for any unclaimed packages or delivery delays due to additional fees. We are unable to calculate customs fees in advanced as customs policies change depending on each country.

INTERNATIONAL

To provide the most precise and cost-effective shipping choices, we've implemented a weight-based shipping rate for packages.* Enjoy discounted Flat Rate Shipping on orders over $100.

Weight Canada Zone 1 Zone 2 Other International

0 - 0.5 lb.

$8.00

$9.00

$9.00

$13.00

0.5 - 0.75 lb.

$10.00

$11.00

$11.00

$20.00

0.75 - 1 lb.

$12.00

$14.00

$14.00

$22.00

1 - 2 lb.

$15.00

$18.00

$18.00

$22.00

* Packages include the packages total weight. Excludes orders that include nail polish due to carrier restrictions.

Most orders are less than 2 lbs. However, for orders 2 lbs. or more, our checkout will calculate your shipping rate. In most scenarios, orders 2 lbs. or above should qualify for our international discounted flat rate shipping option (chart below). Our promise to you, shop more and save more.  

While most orders weigh less than 2 lbs., for those 2 lbs. or heavier, our checkout will determine your shipping rate. Typically, orders weighing 2 lbs.+ qualify for our international discounted flat rate shipping option. Our commitment to you: the more you shop, the more you save. (see chart below)

Order Value Canada Zone 1 Zone 2 Other Countries

$100 - $199.99

$10.00

$10.00

$12.00

$22.00

$200 or more

Free

Free

Free

$30.00

Zone 1 Countries: Austria, Australia, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Malta, Netherlands, Ireland, New Zealand

Zone 2 Countries: Brazil, Croatia, Estonia, Gibraltar, Hong Kong SAR, Hungary, Latvia, Lithuania, Malaysia, Poland, Singapore, South Korea, Israel, Japan

Other International Countries: Argentina, Bermuda, Bosnia & Herzegovina, China, Costa Rica, Cyprus, French Guiana, Greenland, Iceland, Indonesia, Macao, Mexico, Paraguay, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Venezuela, British Virgin Islands, Slovenia, Oman, Czechia, India, Saudi Arabia, South Africa, Colombia, Philippines, Peru, Bahamas, Barbados, Chile, French Polynesia, Jamaica, Maldives, New Caledonia, Suriname, Trinidad & Tobago, Tunisia

Stamping & Nail Polish International Restriction:  We ship our nail polishes with certain shipping carriers to Canada, Zone 1 and 2. See countries listed above.

International Delivery Time Frame:  International orders may take 15-30 business days to receive – time varies according to the country. COVID-19 IMPACT: Please expect additional shipping delays due to limited availability of transportation services during the pandemic especially to certain countries. Delivery can take up to 60 days.  

Customs Duty and VAT: Customers are responsible for any customs duty, taxes, and VAT imposed by the destination country. Maniology cannot be held accountable for unclaimed packages or delivery delays caused by additional fees. Please note that we are unable to predict customs fees in advance, as they vary according to each country's policies.  

Holiday Seasons: During the holiday season, the Customs Department may experience a higher volume of packages resulting in additional delays.  

returns

We are committed to providing you high-quality nail art products. If for any reason our product fails to meet your expectations, you have 365 days to return unused items for an exchange or refund of the purchase price***.

Our Return and Exchange Policy applies to all purchases made through www.maniology.com. If your purchase was through another marketplace, please review that marketplace’s return policy as it may be different.

Items are eligible to be returned or exchanged if they are in their original condition. Items not in this condition will not be accepted. Items which are damaged or defective may be returned or exchanged within 365 days. Clearance or Final Sale items cannot be returned or exchanged. Refunds require proof of purchase via an order number from our website. ***We are able to accept refund to original form of payment for 120 days. After that, we are only able to refund using store-credit (in the form of an egiftcard to Maniology). Shipping insurance and shipping and handling charges are non-refundable.

Please visit our FAQ page for more information.

RETURNING YOUR ORDER

1. Print out and complete the Return/Exchange Form.

2. Pack and seal your return merchandise securely (in original packaging if possible) and include the Return/Exchange Form. Shipping insurance and shipping and handling charges are non-refundable.

3. Mail returned the package to the address below using a traceable option:

Maniology
Attn: Returns Dept.
819 Moowaa St. Ste 101A
Honolulu, HI 96817

Maniology will handle all returns per the Return/Exchange Form only once it has been received at the facility. On average, it may take us 3-7 business days to process your return. All refunds will be issued back to the originating account minus shipping fee. Return shipping is the responsiblity of the customer. If you received an item in error, please email us for further assistance.

NAIL ART + BUNDLE DEALS + Mani x Me subscription

Maniology may offer select nail art products in a bundle which may include 2 or more items that must be purchased together in order to receive a discount.

Items sold as part of a bundle may be returned individually for replacement within the applicable Return Policy period for that individual item.

If an individual bundle item is returned for a refund, the applicable discount will be voided, and the discounted amount will be deducted from the amount of the refund. If your bundle discount amount is greater than the individual unit price of the item you wish to return, then the item cannot be returned for a refund; you will need to return all items in the combo/bundle in order to receive a refund.

For example: If your bundle discount was $5, and you return one of the items for a refund, the $5 will be deducted from your refund amount.

Mani x Me subscription box or Express Kit can only be returned for a refund if the entire box or kit is returned. We do not accept partial return of the subscription box or express kit.  

DEFECTIVE OR INCORRECTLY SHIPPED ITEMS

We do our best to give each order the personal attention it deserves. Any defective item or item that was shipped incorrectly from the original invoice may be refunded or exchanged. Please contact us immediately at: support@maniology.com or call us at 1-800-755-1578 for assistance. Please include your order information and photos of the issue you are describing for speedy resolution and for our quality control purposes. If you are an international customer, please contact us directly and we will assess the best way to handle your situation.